Terms & Conditions
Terms & Conditions
Summary of our Terms & Conditions
By agreeing to our Terms & Conditions, you are agreeing to everything below. If you don’t accept any of these Terms & Conditions, please do not use SuperbreaksIreland.ie platform.
When you make (or request) an accommodation booking, you accept that the booking is directly with the Service Provider - you accept that we are not a ‘contractual party' to any such transaction.
SuperBreaksIreland.ie owns and operates the Platform.
Our Platform only shows Accommodations that have a commercial relationship with us (in some cases, through a partner company) or with our Connectivity Providers, and it doesn’t necessarily show all their products or services.
Information about Service Providers' accommodations (e.g. facilities, house rules and sustainability measures) is based on what they provide to us. SuperBreaksIreland.ie bears no responsibility for the accuracy or otherwise of the advertised accommodations/facilities/house rules etc. Any perceived shortfalls by a customer utisilising a Service Provider's accommodation shall be pursued directly by the customer with the Service Provider concerned. You accept that no liability whatsoever in that regard will be attached to SuperBreaksIreland.ie
We provide the Platform on which Service Providers can promote and sell their Accommodations – and you can search for, compare, and book them.
Once you’ve booked your Accommodation, we confirm the details of your Booking to both you and the Service Provider, including the names of the guest(s), if considered necessary.
Depending on the terms of your Booking, you may be able to change or cancel it if you want. You must provide at least 48 hours of a cancellation.
What you are required to do to book your stay:
Fill in all your contact details correctly so we and/or the Service Provider can provide you with information about your Booking and, if necessary, contact you.
Readand accept these Terms and conditions, along with any further terms displayed during the booking process.
Take care of the Accommodation and its furniture, fixtures, electronics and other contents, and leave things in the same state they were when you got there. If anything is broken, damaged or lost, make sure you report it to the staff there (as soon as you can, and certainly before you check out).
Maintain the security of the Accommodation and its contents during your stay. So don’t, for example, leave doors or windows unlocked.
Do not interfere with other guests' enjoyment of the facilities at the Accommodation location.
Damage policy
When you’re booking, you may see that some Service Providers refer to a ‘damage policy’. This means that if anyone in your group loses or damages anything:
You should inform the Service Provider
Instead of charging you for it directly, the Service Provider will have 14 days to submit a damage payment request through our Platform, under your reservation number
If they do, we’ll tell you, so you can tell us if you have any comments, and whether or not you agree with the charge - and then:
if you agree, we’ll charge you on their behalf
if you disagree, we’ll look into it and decide whether or not to discuss it further.
Any payment you make would be between the Service Provider and you – we’d just be organising it on the Service Provider’s behalf.
The damage policy doesn’t relate to general cleaning, ordinary wear and tear, any crimes (such as theft), or any non-physical ‘damages’ (e.g. fines for smoking or bringing pets).
The Service Provider might require a ‘damage deposit’ before or at check-in. If they do, we’ll tell you about it while you’re booking – but it has nothing to do with the ‘damage policy’. We won’t be involved in any financial settlement related to damage deposits.